1Stop Student Services | Empire State University

1Stop Student Services provides 24/7 access to commonly asked questions about registration and records, financial aid, billing and payment, transcripts, academic support services and more through video tutorials, how-to guides, and Knowledgebase articles to provide timely, straightforward resources to succeed as a student at SUNY Empire.

Important Dates

Date	Event
June 19	Juneteenth - University Closed
June 20	Summer 2023 Express Term Two Classes Begin
July 4	Independence Day - University Closed

Academic Calendars

2023-2024 Academic Year (PDF 82kB)
2022-2023 Academic Year (PDF 67kB)
2021-2022 Academic Year (PDF 105kB)

1Stop Student Services

Email: 1stop@sunyempire.edu
Phone: 800-847-3000 ext. 2285
Hours: 8:30 a.m. - 5 p.m. Monday-Friday

Chat: Live Agent Supported Chatbot

Enrolled in Summer 2023 Express Two Term? Keep Your Seat: Avoid Cancellation for Nonpayment.  Payment is due June 16. Need help? View how to pay for your courses.

Virtually attend a SUNY Empire Connect session. Live virtual events are offered daily and weekly to support, engage and connect with you on topics about academics, health and wellness, arts, career services, and more. Check out SUNY Empire Connects to see which session suits you best. (login required).

New ticket system now available! Need help filing a ticket? Learn how to file a ticket.

Looking to enroll in Summer Term? Register now! Enroll in the Summer 8-week Express Term Two which begins Tuesday, June 20. View how to register or pay for your courses. Fall 2023 Registration is also open, and the 15-Week term runs from September 5 to December 15.

Registration for Fall 2023 is open! Meet with your mentor and Plan Ahead to secure your course selections. Fall registration charges and fall payment plan options are not available at this time. We anticipate their availability by mid-July.

Want to use financial aid for Fall 2023? Complete the 2023-2024 FAFSA online today at studentaid.gov. Enter our FAFSA CODE of 010286 and once submitted, Check your Financial Aid Messages often to submit any outstanding requirements & accept offered loans.

Have questions about how to apply for financial aid, accept awards and loans, or how to maintain satisfactory academic progress (SAP)? We have video answers 24/7/365 located at Financial Aid TV.