Help Using Online Library Resources

This page is a collection of tools and resources to help you learn how to use the library.

Librarians

Ask a librarian for help via chat, phone, email, and online question form at the Ask A Librarian web page. Note: The Ask A Librarian chat box and contact information are also available on the right side of all library webpages.

Attend Library Workshops. All you need is a computer with speakers/headphones and an internet connection to take these live, online workshops about library and research skills.

Self-Help Resources

Assignment Calculator
Get help managing your time, and instruction for all the steps in the university-level research process.
Cite Your Sources
Access resources to help you cite your sources in APA, MLA and other styles.
Research Skills Tutorial
Take this self-paced online course in library and research skills to get yourself up to speed for university-level research.
Library Self-Help
View quick tutorials on research and library concepts and how to use various library resources.
Library FAQ
Search for answers to common questions at Ask a Librarian.
Tour the Online Library
This quick video shows you what resources and services the library has to offer, and how to access and use them.

Support Outside the Library

The two main places for students to find help outside the library are 1Stop Student Services and My.SUNYEmpire.edu.

Here are some of the resources you'll find there:

Academic Support
Visit the online writing center to submit papers for review, or to attend university skills workshops and get tutoring assistance.
Technology Support, IT Service Desk
Find answers to frequently asked questions and get help with your login and other technical problems, including the online course system, and plagiarism detection tools.
Student Success and Development
Get help with identifying and addressing academic concerns and problem resolutions, connecting you to appropriate campus resources and services, and with other offices that offer workshops and opportunities to engage with the university community.
University Policies
Get help understanding university policy and receiving fair and prompt consideration for issues that are escalated to our office from the Student Success and Development team.

Contact Info

If you are unable to view or use the Ask a Librarian chat widget above, you may also:

Search our FAQ or email us

Call 800-847-3000, ext. 2222

Normal Hours

  • Mon-Thu: 12 p.m. - 7 p.m.

Please note: Ask a Librarian is closed during the Spring, Summer and Winter breaks.  Academic librarians from the Ask Us 24/7 consortium are available to help any time via chat when Ask a Librarian is closed.

If you need to request accommodations for library content, on the basis of a disability or accessibility needs, please contact Accessibility Resources and Services.