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IT Service Desk
How may we assist you?
Computer not working? Printer not printing? Not receiving your email?
Feel confident in your skills but need to be pointed in the right direction?
Need an email address for a new employee? Need to order equipment?
1 PM - 9 PM (ET)
Monday - Thursday
8:30 AM - 9 PM (ET)
8:30 AM - 5 PM (ET)
All email communication between students, faculty, and staff should be conducted through university Microsoft Outlook email accounts.
Forgot Your Password:
Register for Self Service Password Reset:
Learn About the New Self Service Password Reset (SSPR)
Employee - Register for Microsoft Self Service Password Reset (SSPR)
Student - Register for Microsoft Self Service Password Reset (SSPR)
The SUNY Empire ServiceNow Portal
We’re here to help.
If you have questions or concerns, please contact the IT Service Desk, 800-847-3000, ext. 2420.888-HELP-009