Resources for Professionals and Support Staff

There are many training resources you can utilize as needed and follow at your own pace.

Various aspects of our technology tools and resources help our university community to get the most out of our Learning Management Systems and help to provide users with the necessary to tools to be successful throughout their time at SUNY Empire.

The SUNY Empire IT Service Desk is the first line of support for any technology related software and hardware issues.

Recordings of past SUNY Empire Briefings and Trainings are available.

Knowledgebase is a self-serve library that contains informational documentation and step by step articles that can be quickly accessed from any browser, so Brightspace help is always available.