Strategic Plan, Elevate '28,
Objectives and Goals

Office of Administration and Finance
Vice President
Julieta Majak

Strategic Priority: Student Success  

Objective 1: Develop a student-centered budgeting model and an ITS prioritization model that can be widely implemented and accurately assessed for perceived effectiveness throughout the campus structure.

  • Goal 1: In year one, create a budget rubric that prioritizes measurable student success, additional access, or inclusive opportunities for the student community by assigning a score as the request is evaluated, and then funding accordingly.
  • Goal 2: In year one, create an ITS project prioritization process and rubric in alignment with strategic priorities.
  • Goal 3: Beginning in year three and continuing through year five, assess the impact to the initiative metric by comparing the investment against increases in retention rates year over year to determine continuation of funding.

Strategic Priority: Academic and Inclusive Excellence

Objective 1: Develop a SUNY Empire talent management plan that identifies and supports the recruitment, development, and retention of a diverse employee base.  

  • Goal 1: Require compliance with meaningful implicit bias training for all faculty and staff that agree to serve on search committees so that 100% of search committee members complete training every two years.
  • Goal 2: Implement ongoing advertising and recruitment possibilities to a wider audience and increase underrepresented faculty and staff recruitment by 2% each year for five years.       

Strategic Priority: Organizational Effectiveness  

Objective 1: Create and maintain a service-oriented, compliant infrastructure within administration and finance and information technology services that is centered on strategic priorities in service to student, faculty, and staff success.

  • Goal 1: In year one, all operational units will create and communicate clear and accessible documentation to guide faculty and staff in relevant processes and procedures.
  • Goal 2: In year three, assess user satisfaction and establish a baseline to measure services throughout the division, inclusive of ITS. Increase overall user satisfaction by 10% (year over year). Utilize yearly surveys to assess effectiveness.
  • Goal 3: Annually review processes with working groups comprised of stakeholders across the university who can help guide improvements and future priorities.
  • Goal 4: In the first year, refine, communicate, and promote ITS project prioritization and the project management intranet dashboard with completion dates and timelines in alignment with strategic priories.

Objective 2: Strengthen the administrative foundation of the Empire State College Foundation (ESCF) with sound, compliant, and streamlined policies, processes, and reporting so the executive director and the board can focus on increasing their philanthropic engagement.

  • Goal 1: In year three, implement a relevant account management software program that can appropriately identify and report on the various program funds, budgets, and accounts managed by the ESCF.
  • Goal 2: In year two, develop and implement monthly reporting to all account holders 10 days after the end of each month.
  • Goal 3: In year one, draft and implement sound policies and processes in accordance with SUNY policy 9600.

Strategic Priority: Raising our Public Profile  

Objective 1: Strengthen and elevate awareness of the university by highlighting and promoting its physical footprint across the state and suggesting where and how to align our presence with our priorities in a fiscally responsible manner.

  • Goal 1: In year one, develop a baseline requirement for a physical presence and assess current location agreements across the state to evaluate the need for that presence.
  • Goal 2: Beginning in year one, develop relationships with community college facility colleagues across the state to create a catalogue of unused space at their locations. Assess where there might be mutual benefit for a SUNY Empire presence to be co-located among their student population.