Strategic Plan, Elevate '28, Objectives and Goals

Office of Administration and Finance

Strategic Priority: Student Success  

Objective 1: Prioritize institutional investment in measurable student success strategic initiatives.

• Goal 1: Achieve a 5% increase in budget allocation for investments in evidence-based student success initiatives by 2028.
• Goal 2: By 2028, increase scholarship funding by 10% for students who have exhausted their financial aid.

Strategic Priority: Academic and Inclusive Excellence

Objective 1: Increase the recruitment, support and retention of an employee base demographically aligned with our student body.   

• Goal 1: Train 100% of new employees in meaningful implicit bias training each year.
• Goal 2: Increase faculty and staff recruitment that is reflective of our student population by 2% each year for five years. 

Objective 2: Increase the recruitment and development of our diversity supplier programs for goods and services.   

• Goal 1: Increase the campus Minority and Women Owned Business Enterprise (MWBE) utilization rate by 2% each year by 2028.
• Goal 2: Increase the campus Service Veteran Disabled Owned Business (SVDOB) utilization rate by 2% each year by 2028. 

Objective 3: Prioritize institutional investment in measurable academic and inclusive excellence strategic initiatives.   

• Goal 1: Achieve a 10% increase in budget allocation for investments in evidence-based Academic and Inclusive Excellence initiatives by 2028. 

Strategic Priority: Organizational Effectiveness  

Objective 1: Prioritize institutional investment in measurable Organizational Effectiveness strategic initiatives.

• Goal 1: Achieve a 10% increase in budget allocation for investments in evidence-based Organizational Effectiveness initiatives by 2028.

Objective 2: Develop and maintain a culture of excellence in administration and finance that is focused on clear, consistent, standardized procedures and ongoing communication.

• Goal 1: Improve user satisfaction with procurement processes by 5% annually through 2028.
• Goal 2: Improve user satisfaction with travel pre-approval and reimbursement processes by 5% annually through 2028.
• Goal 3: ​​​Improve time to process all travel expense requests to less than 5 business days by 2028.​ 
• Goal 4: ​​Improve the work order time to completion for facilities work orders by 3% annually through 2028. 

Objective 3: Strengthen the administrative foundation of the Empire State University Foundation with sound and compliant policies, processes, and reporting.

• Goal 1: Increase annual expenditures of Foundation program funds by 20% each fiscal year to achieve 100% annual fund expenditures by 2028.
• Goal 2: Increase the award of Foundation program scholarship funds by 20% each fiscal year to achieve 100% annual award by 2028.
• Goal 3: Ensure the successful and timely preparation of the yearly audit and financial statements for board and SUNY approval by achieving 100% compliance each year.

Strategic Priority: Raising our Public Profile  

Objective 1: Prioritize institutional investment in measurable Raising our Public Profile strategic initiatives.

• Goal 1: Achieve 10% increase in budget allocation for investments in evidence-based Raising our Public Profile initiatives by 2028. 

Objective 2: Strengthen the alignment between our physical presence across the state and our student service, administrative, and instructional needs.

• Goal 1: Reconsider the location and necessity of commercial leases across the state and reduce commercial lease expense by 25% by 2028.