Registration Cancellation for Nonpayment

  • You must pay for your enrollment charges by the term's payment due date to avoid cancellation of your registration for nonpayment. To further assist you, please view our online tutorial - Keep Your Seat - Avoid Cancellation Due to Nonpayment.
  • Acceptable payment arrangements for your charges are authorized financial aid or third-party sponsorship, which will show on your student account statement as pending aid once approved, and the Time Payment Plan.
  • The Time Payment Plan requires both your acceptance of the terms of the plan and making the first installment payment.
  • Please note that if you have an outstanding balance due from a previous term, your registration may be cancelled.
  • Review your student account statement at MySUNYEmpire, Student Accounts, TouchNet (login required) immediately after registering to make sure your payment and/or payment arrangements are in place. If your financial aid or sponsorship is not showing as pending on your account statement, you are not eligible for that award based on your current enrollment.
  • Please be advised that missing outcomes, incompletes, or failure to complete coursework successfully for a prior term may result in a change to your financial aid eligibility.  We encourage students to continue to monitor their accounts online.
  • If you secured payment or payment arrangements after your registration was cancelled, you may request a Late Registration. A late registration fee of $50 will be added to your charges.
  • If the cancellation of your registration resulted in a credit on your account, a refund will be processed to your original form of payment. Refunds are automatically processed two weeks after the term start date.

 

Frequently Asked Questions and Answers 

What is cancellation for non-payment? (sometimes called dereg or deregistration)

  • Cancellation for non-payment is the process of removing students’ course registrations with $0.00 liability to the student due to an outstanding balance of over $1,000. This process takes place once per part of term immediately after the add/drop week of classes.

Am I going to be cancelled for nonpayment (dereged)?

  • If your balance is over $1,000 by the end of the first week of classes, you are at risk of having your classes cancelled for non-payment. Please watch our Keep your Seat video for information about how to check your balance, make payment, or apply for financial aid.

When do I have to pay by?

  • For guaranteed processing, all payments should be made by or before the payment due date. If you have missed this deadline, you may still be able to secure your classes if you pay during the first week of classes.

Can I get an extension on my payment?

How much do I need to pay to not be cancelled?

  • All charges are considered due after the payment due date, but cancellation for non-payment (aka dereg or deregistration) takes place on any account with balance due over $1,000 on the cancellation date. To secure your registration, you can enroll in a payment plan to pay your balance in installments.

Why do I owe?

  • Student charges are based on their registration. When you register for a class, that will automatically generate a charge on your account based on your student status and enrollment. See our tuition and fee page for more details. You can find information on your financial aid status by going to Self Service Banner and clicking the financial aid tab.

My Employer is paying for my education. Is my voucher on my account?

  • To have your voucher applied to your account, you or your employer should submit the voucher to studentaccounts@sunyempire.edu. Vouchers take 1-3 days to process, then you can see if your voucher has been applied to your account by checking your TouchNet billing portal (go to My.SUNYEmpire.edu and click “view my bill and pay”). You will be able to see your account activity by clicking the “view activity” button to see if your voucher is on your account.

Do I have financial aid?

  • You can see if you have any authorized financial aid by going to your TouchNet billing portal (log into MySUNYEmpire and click “view your bill and pay”). Here you will see your charges and any anticipated aid. You can also see if you have any outstanding financial aid requirements by going to the financial aid tab in Self Service Banner. If your financial aid award is not in place before the payment due date, you will need to pay up front to secure your registration while waiting for your aid to come in.